Ummelen, N. (1997). The arrangement of procedural and declarative information. In N. Ummelen, Procedural and declarative information on task performance, reasoning and knowledge (pp. 149-184). Amsterdam, Atlanta: Rodopi.

Ummelen, N.

1997

Ummelen, N. (1997). The arrangement of procedural and declarative information. In N. Ummelen, Procedural and declarative information on task performance, reasoning and knowledge (pp. 149-184). Amsterdam, Atlanta: Rodopi.

geen

The main focus in this chapter is on the effects of different arrangements of procedural and declarative information in software manuals. The effects of information arrangement on task performance and reasoning were investigated by means of a 3 x 4 factorial design with user situation and manual version as between-subjects factor. The results indicate that information arrangement can affect which information is selected first, but does not have an effect on the using time of information, delayed task performance, reasoning or factual knowledge.

Information arrangement can affect which information is selected first, and it determines which type of information is selected more often. The results indicate that information arrangement does not have an effect on the using time of information, delayed task performance, reasoning or factual knowledge.

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